Accessibility Statement

La Rinascente S.P.A. is committed to making its website accessible, in accordance with Law no. 4 of January 9, 2004. This accessibility statement applies to: https://www.rinascente.it/
To ensure the best possible result, we collaborate with AccessiWay to achieve the highest standards of accessibility.

Documentation

We have subjected our website/service to an in-depth analysis and make the results available in an accessible format, downloadable here:

●  Accessibility conformance report IT

●  Accessibility conformance report EN

 

Compliance status

This website is partially compliant with the EN 301 549 “Accessibility requirements for ICT products and services”, the European Standard and Web Content Accessibility Guidelines version 2.2 AA standard. 

 

Non-compliance with the accessibility regulations

●  C.9.1.1.1 – Non-text Content: Not all non-text content presented to the user has a text alternative that serves the equivalent purpose.

●  C.9.1.3.1 – Info and Relationships: In some cases, information, structure or correlations conveyed by the presentation of pages cannot be determined programmatically (or are not available through text);

●. C.9.1.3.2 – Meaningful Sequence: In some cases meaning is only visual and non-structural;

●  C.9.1.4.1 – Use of Color: In some cases, color alone has been used to identify a purpose or distinguish an information or function;

●  C.9.1.4.3 – Contrast (Minimum): Where not allowed, visual representation of text and images containing text does not always have the minimum contrast ratio required ***;

●  C.9.1.4.4 – Resize text: Some texts, except for subtitles and images containing text, cannot be resized up to 200 percent without using assistive technologies and without losing content and functionality;

●  C.9.1.4.10 – Reflow: Content that does not require a representation in two dimensions (such as data tables or maps) does not rearrange when resizing;

●  C.9.1.4.11 – Non-text Contrast: For some essential components, even in different states, the color contrast compared to adjacent elements does not exceed the ratio of 3:1;

●  C.9.1.4.12 – Text Spacing: Changing the spacing of texts relating to the height of the lines, spaces between paragraphs, letters or words, there are certain losses of information or content;

●  C.9.2.1.1 – Keyboard: Some features cannot be activated by keyboard (or similar input interface);

●  C.9.2.1.2 – No Keyboard Trap: In some cases when the focus is moved to a page component, it cannot be removed from it using only the keyboard (or using normal arrow keys or tabs or other standard output methods, or if in an alternative way, the user is not informed);

●  C.9.2.2.1 – Timing Adjustable: There is an element or timed event in which it is not possible even one of the following things: deactivating time limit before reaching it, adjusting its limit, cannot extend up to 10 times, the user is not warned before the expiry of the time (except in conditions allowed by law);

●  C.9.2.2.2 – Pause, Stop, Hide: Some animations, flashing, sliding or self-updates of information started automatically, with a duration of more than five seconds or presented in parallel with other content, there are no mechanisms to stop or hide them;

●  C.9.2.4.1 – Bypass Blocks: There is no mechanism to skip content blocks that repeat on multiple web pages;

●  C.9.2.4.2 – Page Titled: Some web pages do not have titles that describe the topic or purpose;

●  C.9.2.4.3 – Focus Order: In some web pages that can be browsed sequentially and in which the navigation sequence affects their meaning and functioning, some objects that may receive the focus do not receive it with an order that preserves the meaning and operation of it;

●  C.9.2.4.4 – Link Purpose (In Context): The purpose of certain links cannot be determined by the link text or by the link text together with adjacent content;

●  C.9.2.4.6 – Headings and Labels: Headers and/or labels do not sufficiently clarify content or functionality;

●  C.9.2.4.7 – Focus Visible: On some interactive elements the focus indicator is not visible;

●  C.9.2.4.11 – Focus Not Obscured (Minimum): Some focusable elements are completely obscured by author-created content;

●  C.9.2.5.3 – Label in Name: For some user interface components with labels that include text or text images, the name read by the a.t., does not contain the text that is visually presented;

●  C.9.2.5.8 – Target Size (Minimum): Certain interactive elements do not meet the minimum target size of 24 × 24 CSS pixels;

●  C.9.3.3.2 – Labels or Instructions: In some cases no labels or instructions are provided when the content requires input actions by the user;

●  C.9.3.3.3 – Error Suggestion: In cases where an input error is identified and suggestions for correction are known, they are not provided to the user, unless prohibited by law;

●  C.9.4.1.2 – Name, Role, Value: In some cases, user interface components (including: module elements, script-generated links and components), name, role, state, property and values are incorrect or set, or the user a.t  are not warned when these attributes change;

●  C.9.4.1.3 – Status Messages: In some cases state messages are not presented to the user so that a.t. interpret them without having to move the focus;

 

Drafting of the accessibility statement

This declaration was drawn up on 21/10/2025.

The evaluation was carried out by third parties through objective and subjective analyzes (see Article 3(1) of Commission Implementing Decision EU 2018/1523).

The statement was last reviewed on 21/10/2025, complying with the recommendation to periodically (at least annually) review the accuracy of the statements contained in this accessibility statement.

 

Feedback and contact information

If you wish to contact the website owner, please write to the email address customerservice@rinascente.it, indicating "Accessibility" in the subject line, and providing the following information:

●  Full name

●  Email address

●  URL of the web page to which the report pertains

●  A clear and concise description of the problem encountered

●  Tools used (operating system, browser, assistive technologies)

 

la Rinascente S.p.a. kindly asks you not to provide data related to your health status or other special categories of personal data (so-called sensitive data), which are understood to be personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, data concerning health or sex life or sexual orientation. For any information regarding the processing of your personal data, please refer to the privacy policy available in the footer of the website www.rinascente.it.

 

How to send reports to the AgID

In the event of an unsatisfactory response or no response, within thirty days, to the notification or request, the interested party can forward a report to AgID, via pec, to the following address: protocol@pec.agid.gov.it

 

Site information

●  the publication date of the website: 01/05/2020

●  usability tests have been carried out on people with disabilities: yes

●  CMS used for the website: ReactJS technology on Magento platform

 

Information about the structure

● the number of disabled employees in the administration: 59

● the number of workstations for employees with disabilities: 0 (employees with disabilities in the Company do not require workstations other than those of other employees to perform their job duties)